Privacy Policy
Privacy Policy
Smart Health
Effective Date: 01/01/2022
1. Introduction
Smart Health provides medical insurance services, including policy management, claims tracking, and customer support.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name, national ID/passport number
- Contact details (email, phone number, address)
- Policy numbers and insurance details
- Claims history and payment information
b. Optional Data
If you contact support or submit feedback, we may collect additional information you provide voluntarily.
3. How We Use Your Information
We use your data to:
- Process and manage insurance policies and claims
- Provide customer support
- Verify your identity and maintain account security
- Improve app functionality and user experience
- Send important updates and notifications about your policy
4. Data Sharing and Disclosure
We do not sell your personal data.
We may share your information only with:
We may share your information only with:
- Authorized employees and agents of Smart Health
- Third-party service providers who support our operations (e.g., payment gateways, IT hosting)
- Government or regulatory authorities when legally required
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described above, or as required by law.
6. Data Security
We use administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse. However, no system can be 100% secure, and users should also take precautions to protect their credentials.
7. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Request correction or deletion of your data (subject to legal limits)
- Withdraw consent for optional data processing
- Contact us for any privacy-related inquiries
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: